01
Joule Work
Conversations to frame a goal; Spaces to bring work and context together; Develop to create capabilities through Joule Studio. The enabled experience is validated for each customer.
SAP BUSINESS AI & JOULE
Intelligence that understands. Agents that act.
We connect SAP Joule with your processes, data and systems to turn business priorities into accountable action and measurable outcomes.
Conceptual illustration · Connected enterprise intelligence
01 / Business priorities
02 / Connected agents
03 / Governed execution
FROM INTENT TO EXECUTION
A new way to coordinate work.
Joule Work brings the experience together. Assistants coordinate specialized agents. Nexton designs how that capability connects with your operations.
02
Assistants and agents
Coordination across tasks, tools and systems to carry multistep processes forward.
03
Joule Studio
Custom agents, applications and workflows where business rules require specific capabilities.
Conceptual illustration · Collaboration with oversight
ONE BUSINESS GOAL
Joule Work
Conversations · Spaces · Develop
COORDINATION
Joule Assistants
Role and process context
SAP agents
Custom agents
Third-party agents
CONNECTED SYSTEMS
SAP · Data · Enterprise applications
Permissions · Approval · Traceability
HOW AGENTS MOVE WORK FORWARD
Connected steps. Clear decision rights.
01
Detect
Identify exceptions and signals.
02
Analyze
Connect data and business context.
03
Recommend
Compare possible responses.
04
Approve
Apply permissions and decision rules.
05
Execute
Act in connected systems and record the outcome.
Illustrative workflow. Execution follows configured permissions, limits and approvals.
SAP BUSINESS AI / CONNECTED EXECUTION
Context that makes business action possible.
Joule needs more than a prompt: reliable data, process meaning and authorized ways to act. We define those connections before committing to a use case.
Business data
Connect orders, inventory, suppliers and financial records with consistent definitions and accountable data owners.
Process context
Clarify dependencies, exceptions and decision rules. Evaluate SAP Business Data Cloud, SAP Knowledge Graph, Signavio and LeanIX where they fit the landscape.
Authorized action
Define what an agent can read, recommend and execute, who approves exceptions and how the result is recorded.
BUSINESS USE CASES
Start where a better decision creates value.
We prioritize opportunities by impact, feasibility, data access and the ability to act on the outcome.
01
Retail
Non-selling inventory, availability, assortment and order exceptions.
02
Finance
Anomaly review, reconciliations and close activities supported by evidence.
03
Procurement
Supplier analysis, request tracking and supply exceptions.
04
Manufacturing & operations
Orders and materials at risk, planning exceptions and coordinated responses across supply, production and service.
Opportunities to assess with Nexton. The choice of standard capabilities or custom agents depends on the client’s environment and scope.
RETAIL / FEATURED USE CASE
Idle inventory demands a decision.
Connect sales, stock and commercial context to identify what is not selling and which action to assess.
01 / Detect buildup by SKU, store and season.
02 / Compare transfers, promotions and replenishment.
03 / Authorize actions and measure their outcome.
PDF · English · 8 pages
FROM BUSINESS SIGNALS TO ACTION OPTIONS
01
Sales + stock
Identify what is not moving.
02
Store + season
Understand the business context.
03
Action options
Transfer, promote or replenish.
NEXTON SERVICES
From the first use case to daily operations.
SAP expertise, business processes and integration to support adoption with clear deliverables.
01
Assess and prioritize
Business case, data assessment and SAP capability review.
Roadmap and target architecture.
02
Design and integrate
Connections to SAP and other applications, rules and permissions.
Defined workflow and controls.
03
Build and validate
Capability configuration and custom agents with business testing.
Pilot and acceptance criteria.
04
Operate and improve
Monitoring, exception management and lifecycle maintenance.
Support model and outcome measurement.
GOVERNANCE BY DESIGN
Greater capability. Clear accountability.
Joule Studio, SAP AI Agent Hub and protocols such as A2A and MCP expand options for development, visibility and integration. Controls are defined for each implementation.
01
Identity and authority
Define who can query, recommend, approve and execute.
02
Authorized connections
Integrate tools and agents with the access each task requires.
03
Visibility and oversight
Maintain ownership, evidence and a response to exceptions.
FROM PILOT TO VALUE
A pilot with a baseline. A decision with evidence.
Select a process, a business owner and a bounded scope. Compare the outcome against current performance and include data preparation, integration, licensing and operating costs.
Business outcome
Retail: aged inventory and margin after logistics and discounts. Manufacturing: orders at risk and delivery performance. Finance: exception resolution time.
Quality and control
Measure recommendation acceptance, incorrect actions, approval coverage and exceptions. Keep a responsible person and a way to stop the workflow.
Scale deliberately
Agree acceptance thresholds and a support model before expansion. Results depend on the process, data and capabilities enabled for each client.
RECOMMENDED READING · NEXTON PERSPECTIVE
Decisions with context.
Actions with control.
Three concrete Retail, Manufacturing and Finance cases. See the evidence, approvals and integrations behind each decision, Nexton's deliverables and how to assess a pilot.
Download general brochure ↗
LECTURA DESTACADA · PERSPECTIVA NEXTON
Decisiones con contexto.
Acciones con control.
Tres casos concretos de Retail, Manufactura y Finanzas. Conoce la evidencia, las aprobaciones y las integraciones de cada decisión, los entregables de Nexton y cómo evaluar un piloto.
Descargar brochure general ↗BEFORE YOU START
The questions that shape the scope.
What do we need to get started?
A priority process, a business owner and a review of available systems, data and licenses. We establish a baseline and define the pilot scope.
Can we combine standard and custom agents?
Yes, where appropriate. We first assess the fit of available SAP capabilities and design extensions where business rules justify them.
Do agents execute changes automatically?
Execution scope is configured. Actions such as price changes, transfers and replenishment must follow defined permissions, limits and approvals.
Is Joule available in every SAP environment?
Availability depends on the product, edition, release, region and contract. We verify these requirements before committing to the solution scope.
Which process needs a better way to work?
Let’s define the use case, the available information and how to measure the outcome.
SAP and Joule are trademarks of SAP SE. The use cases presented are opportunities for design and assessment; scope and availability are validated for each client.