01 / CUSTOMER
Service and channels
Connect customer-facing processes with the teams and information needed to deliver and support the service.
INDUSTRIES / TELECOMMUNICATIONS
Every connection depends on an operation that delivers.
Connect enterprise processes, SAP platforms, cloud operations and cybersecurity around the services your business must sustain.
Discuss your priorities →A CONNECTED BUSINESS
The customer experience starts long before the connection.
Telecommunications organizations coordinate customers, channels, suppliers, finance, data and technology at scale. When decisions and systems operate in isolation, the effects reach far beyond IT. Nexton connects the business and technology teams responsible for execution.
FROM THE CUSTOMER TO THE OPERATION
Critical processes. Shared accountability.
02 / ENTERPRISE
Finance and supply
Coordinate financial, procurement and supplier processes across business units and operating environments.
03 / DATA
Trusted information
Establish ownership and governance for the master data and information that connect business processes.
04 / CONTINUITY
Operational resilience
Align incident response, security and recovery priorities with the impact on the business.
RELEVANT EXPERIENCE / TELECOMMUNICATIONS
SAP MDG on AWS. A platform used across the Americas.
Nexton installed SAP Master Data Governance on AWS and provides SAP Basis managed services for a telecommunications platform used in operations from the United States to Argentina.
Client identity withheld to protect confidentiality.
ONE LANDSCAPE · THREE ENVIRONMENTS
Development. Quality. Production.
A managed SAP platform supported across its operating environments.
24×7
Critical P1 and P2 incident support in production.
Development and quality follow the agreed service coverage.
FROM STRATEGY TO EXECUTION
Capabilities aligned to the operation.
SAP transformation
Connect enterprise processes, SAP applications and delivery governance with the priorities of the business.
Explore SAP transformation →Cloud and SAP operations
Operate business-critical SAP and cloud environments with defined ownership, support and service governance.
Explore cloud operations →Integration and data
Connect platforms and information flows to support consistent data and coordinated processes.
Explore system integration →Cybersecurity and resilience
Connect identity, platform security and recovery with the continuity of critical services.
Explore cybersecurity →Managed SAP services
Bring Basis, application support and service management together around operational priorities.
Explore SAP AMS →Data and AI opportunities
Assess use cases against business value, data readiness, integration and human oversight.
Explore SAP Business AI →TELECOMMUNICATIONS / SAP MDG ON AWS
Master data across a continent. Operations with accountability.
A telecommunications organization relies on SAP Master Data Governance in AWS across the Americas, from the United States to Argentina. Nexton’s experience spans implementation and ongoing AMS.
One platform, three environments
The engagement covers an SAP MDG platform across development, quality and production in AWS.
AMS and continuity
The managed service supports ongoing technical operations. Production coverage for critical incidents is defined in the agreement, including 24/7 where contracted.
Governance across borders
A shared master data platform requires clear ownership, controlled changes and coordination between business and technology teams across markets.
What does your operation need to connect?
Let's discuss your priorities, operating environment and next step.
Talk to our team →