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SAP Operations (AMS) is not about reacting to incidents.
It is about owning stability, protecting business continuity, and ensuring SAP supports — not limits — your operation.
At Nexton, we operate SAP as a mission-critical platform: proactively monitored, governed by clear SLAs, and continuously optimized to reduce risk and increase performance.
Operating SAP is not a support task. It’s a business responsibility.
We take full ownership of SAP operations to protect continuity, compliance, and performance — every day.
Early identification of risks before they become incidents.
Proactive monitoring & alerts
Trend analysis & recurring issue detection
Technical debt visibility
Fast containment and permanent resolution of issues.
Root cause analysis
Problem management
Controlled change execution
Continuous optimization aligned with business priorities.
Improvement backlog
Performance tuning
SAP best-practice alignment
Prevention is cheaper than recovery.
Discipline is better than firefighting.
Proactive operations require more than technical expertise — they require governance, transparency, and measurable accountability.
Our AMS model is governed by clear SLAs, operational KPIs, and structured service reviews that give you full visibility and control.
Clear structure, defined ownership, and predictable delivery.
Operational commitments aligned with business criticality.
Full transparency across operations and performance trends.
Governance is not overhead. It’s how operations scale safely.
Our AMS model is designed to reduce dependency and build enterprise ownership over time — not merely stabilize systems.
→ Read our perspective: Ownership. Not Go-Live.
Dedicated, hybrid, or shared — always governed, always predictable.
One AMS model does not fit all enterprises.
Dedicated AMS Team
Best for mission-critical, high-volume SAP environments.
Named Core Team (Shared AMS)
Balanced flexibility with consistent expertise.
Hybrid AMS Model
The most common choice for enterprise SAP landscapes.
Engagement models should adapt to your business — not the other way around.
Running SAP at enterprise scale requires more than availability — it requires experience, discipline, and accountability.
At Nexton, SAP Operations is not a service line. It’s a responsibility we take seriously.
We don’t just keep SAP running.
We protect the systems your business depends on.